When posting a health question to the doctors, make sure you have provided enough details for them to understand your problem. Be sure to mention: details of the symptoms, specifications regarding current treatment and medications, and attach photos or medical reports, if any.

Yes, there is an option to create multiple patient profiles on the site and post queries for each user individually.

Yes, a user will be able to log in through multiple devices at a time.

No worries! If you are not aware of which specialty to post your question in, the moderation team will divert your question to the right doctor.

Users upload files such as medical and consultation history in step 2 while posting a question or booking a consultation.

You can quickly chat with a doctor through our mobile application, which can be downloaded from the Apple and Android Store. Once downloaded, follow the signup process steps, and you will be immediately connected with an available doctor.

Free questions take up to 24 hours, common or direct queries take 4-8 hours, and priority fast track queries take less than 1 hour.

You will be notified via Email and SMS once your question has been answered.

You will be able to speak with a doctor over the phone by booking a phone consultation.

You can provide a promotional code to your friend who is not already registered on the site. If the new user registers using this specific promo code, referral bonuses will be added to both of your wallets.

Once you have purchased a prepaid package, the amount added to your wallet will stay in your wallet forever until depleted by you.

Yes, a user can select a specific doctor for a question, chat, or consultation. The user can choose their doctors in the "Doctors" tab using Edge Telemedicine search functionality.

You can search for a specific doctor registered on Echo Medicine in the Doctors page. This page will also provide you the option to filter doctors based on your specifications.